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How To… Contact Hounslow Highways

How To… Contact Hounslow Highways

The 25-year, £800m PFI contract signed by LB of H has created 'Hounslow Highways', who pledge to repair every roadway, pavement, tree and streetlight in Hounslow between 2013 and 2017.

Here is the official means of communicatiing with them:

1. 'Customer Services deal with initial first contact, eg defects such as ' I want to report XYZ' (eg potholes, street lights) via This email address is being protected from spambots. You need JavaScript enabled to view it. or 020 8583 2000. You can also directly report Highways issues online at www.hounslowhighways.org.

2. 'Any complaints and policy explanation or chasing of ongoing issues should come via the Customer Relations team. The Complaints form can be completed online http://www.hounslow.gov.uk/complain or email This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 020 8583 5211 who will log, distribute and monitor, and liaise with appropriate teams for responses.'      

Please do let us know how you get on ( This email address is being protected from spambots. You need JavaScript enabled to view it. ).

Published on March 03, 2014